Frequently Asked Questions
How do I book a service?
Booking a service is simple. Click the Book Now page to complete the booking form and provide details about your project. Once your form is submitted, we will review your submission and contact you to discuss next steps, project requirements, pricing, and timeline.
What is your turnaround time?
Turnaround times vary depending on the size and complexity of each project. Estimated timelines are discussed before work begins and confirmed during the booking process. Rush services are available for select services.
Do you require a deposit?
All projects require a $30 non-refundable deposit to secure your booking before work begins. Once your deposit has been received and your invoice has been paid, your booking is officially confirmed.
Do you offer revisions?
Yes. Most services include two complimentary revisions to ensure your project aligns with your vision and expectations. Additional revisions beyond those included may be subject to an additional fee.
What payment methods do you accept?
We accept a variety of secure payment methods, including Zelle, Cash App, and Venmo. All customers will receive an invoice via Square and may use one of these payment methods to complete payment before work begins.
Do you offer rush services?
Yes. Rush services are available for clients who need a project completed within a shorter timeframe. Additional fees do apply depending on the project scope and deadline requirements.
Can you work with clients remotely?
Absolutely. iKreate4U works with clients remotely and can provide services to individuals, businesses, and organizations regardless of location through digital communication and online file delivery.
What happens after I submit my inquiry?
After your inquiry is submitted, we will review your project details and contact you to discuss your vision, gather any necessary materials, confirm pricing and timelines, and answer any questions. Once everything is approved, we will begin bringing your vision to life.